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Learning Outcome

Description

The Office Administration course will prepare you for the day-to-day challenges and tasks of working in an admin, secretarial or PA position under any organisation. Our online course will help you enhance your Office Administrator skills and understand the roles of a Personal Assistant and Secretary.

An administrative assistant needs proficiency in interpersonal skills, phone etiquette, computer applications, common administration procedures, and our course will teach you exactly that. This course will also cover the contents of legal secretary courses, business admin courses, and personal secretary courses so that you have flexible skills in this field. 

The comprehensive syllabus is available online and you will have constant guidance from experienced tutors. Upon successful completion of the course, you will have a Certificate of Achievement to enhance your job availability significantly.

Certification

This course is CPD Certified by The CPD Certification Service. You’ll be eligible to apply for the CPD certified certificate once you complete the course

We guarantee that all our online courses will meet or exceed your expectations. If you are not fully satisfied with a course - for any reason at all - simply request a full refund. We guarantee no hassles. That's our promise to you.

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Course Curriculum

Office Administration
Module 1: Introduction to Office Administration 00:17:00
Module 2: Skills of an Effective Administrator 00:18:00
Module 3: Business Writing Skills 00:39:00
Module 4: Communication Skills 00:27:00
Module 5: Managing Meetings and Giving Feedback 01:29:00
Module 6: Organisational Skills 01:18:00
Module 7: Telephone Etiquette 01:09:00
Module 8: Negotiation Techniques 00:18:00
Module 9: Conflict Management 00:16:00
Module 10: Stress Management 00:18:00
Module 11: Time Management 00:39:00
Mock Exam
Mock Exam – Office Administration 00:20:00
Final Exam
Final Exam – Office Administration 00:20:00
Assignment
Assignment – Office Administration 1 week
Recommended Materials
Workbook – Office Administration 1 week, 4 days

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Phone number: 020 3744 4535
Copyright © 2022 Elearning Solutions, Inc.

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